Performed assessment and analysis of program data and progress on monthly basis, identified timekeeping discrepancies from Kronos timekeeping program for Consolidated Mail Outpatient Pharmacy (CMOP) and Meds by Mail (MbM) sites to enhance data quality and operational efficiency. Conducted root cause analysis to ascertain source of timecard inaccuracies, accounting for implications of upstream/downstream systems and recommend functional remedies and insights by analyzing timecard data and metrics. Monitored developments and implemented improvements to data auditing and timekeeping processes. Coordinated with Facility Managers for error identification, corrections, and job code changes in Kronos.
● Served as primary liaison for resolution of payroll and invoice issues with finance department and CMOP Program Management Office (PMO).
● Reduced Kronos timesheet data errors for payroll by 95% on weekly basis.

Updated contract information in Microsoft Dynamics NAV contracting database program. Conducted contract setup meetings and ensured implementation of appropriate data for creating job orders in organizational database, seamlessly transitioning to Microsoft Dynamics NAV. Served as subject matter expert (SME) on all CMOP operations and procedures and provided support to Health Logistics Service (HLS) OU President and CMOP operations in processing contracts. Maintained accurate record of personnel timesheets on Kronos and updated CMOP and all other records at company headquarters. Compiled IFF reports and supervised payment of Industrial Funding Fees for company’s contracted CMOP sites as well as other company OU-reportable contracts.
● Conducted comprehensive research, submitted bids, and oversaw all functions of company contracts for the U.S. Fish & Wildlife Service and U.S. Forest Service from conception to completion, attracting revenue in excess of $3.5M annually.
● Operated database storage program for over 350 contracts and maintained all paperwork for 110 active contracts.

Downloaded time clock data and analyzed said data for accuracy for all CMOP locations.
Worked with CMOP site managers to identify time keeping issues and created solutions to improve accuracy of data.
Generated CMOP invoices and worked with site managers to validate accuracy prior to submission to government.
Used extensive knowledge of CMOP program and procedures to greatly increase accuracy of time reports and invoice completion.