Table of Contents

 

Summary. 3

Experience. 3

Self Employed - Non-Profit Agency. 5

Self Employed - Self Published. 5

International - Baghdad, Iraq. 5

Temporary Staffing Agency - Robert Half International 5

Volunteer. 6

Education. 7

Ms Coletha’s Podcast 8

References. 8

United States Department of Commerce. 8

Airmark Apartments. 8

Washington Low Income Housing Alliance. 8

Jimmie Holloway. 8

Social Media. 9

 

 

 

 

 

Summary

• LinkedIn Learning – Engaging Your Virtual Audience 10/2021
• LinkedIn Learning – Critical Thinking for More Effective Communication 09/2021
• Harvard University – Exercising Leadership: Foundational Principles 10/2021
• Harvard University – Rhetoric: The Art of Persuasive Writing and Public Speaking 09/2021
• Columbia University – Statistical Thinking for Data Science and Analytics 08/2021
• Cornell Law – Structuring Successful Business Deals 06/2021
• Wall’s School of Insurance – Disability and Life Insurance Producer WA OIC 988310 08/2018
• Emergency Management Institute – Disaster Preparedness and Incident Control 07/2013

Experience

Owner – The Joseph Dwayne Albert Foundation – Tukwila, WA

10/2016 – Present

We remember the fatherless boys and girls of Seattle, many of whom were friends that Joseph cared about. All proceeds benefit them and their parents in providing resources, information and critical support. Drugs and Alcohol is NOT a helpful support system. Here at The JDA Foundation we want to make that Difference – will you help us??

The Joseph Dwayne Albert Foundation UBI 604-039-077 Since 10-10-2016

Certificates:  EdX

• Harvard University – Exercising Leadership: Foundational Principles 10/2021
• Harvard University – Rhetoric: The Art of Persuasive Writing and Public Speaking 09/2021
• Columbia University – Statistical Thinking for Data Science and Analytics 08/2021
• Cornell Law – Structuring Successful Business Deals 06/2021
• LinkedIn Learning – Critical Thinking for More Effective Communication 09/2021

 

Fulfillment Associate - Amazon Force - Tukwila, WA

06/2016 - 07/2020

Work in various delivery centers and fulfillment centers for Amazon.com meeting quotas and all goals set by scanning, picking and stowing.

Certificates:  Safety

 

Census Field Representative - Crime Victims United States Department of Commerce, Tukwila, WA

02/2018 - 12/2018

Field Representative - worked as an interviewer for the National Crime Victimization Survey collecting data measuring the types and amount of crime involving people aged 12 and older. Educated participants on topics such as crime in schools, contacts with law enforcement and identity theft.

Certificates: Commerce Learning Center

1. No Fear Act 2016-2018 03-05-2018
2. Communicating with a Cross-cultural Audience (Skillsoft) 04-26-2018
3. Field Supervisor Training Module C: Introduction to Field Supervisor Position 04-26-2018
4. Field Supervisor Training Module A: Introduction and Course Overview 04-26-2018
5. Field Supervisor Training Module B: Organizational Structure 04-26-2018
6. New Employee Safety Orientation - Census Headquarters 08-07-2018
7. Avoidance & Refusal Module - 08-18-2018
8. NCHS Confidentiality Training Safeguarding Confidential Information 2019 12-06-2018

 

Personal Cruise Consultant - Holland America Line, Seattle, WA

04/2015 - 03/2016

Advise and assist customers in planning the perfect experience onboard and in port. Processed 120 outgoing calls per day in addition to taking incoming requests for information.

Award:  2015 achieved 166% of annual goal

 

Customer Service Representative - Old Dominion Freight Line, Seattle, WA

06/2014 - 04/2015

Assist customers with freight arrival questions, schedule receiving department deliveries for commercial companies.

 

Technical Writer - HRi, Kent, WA / Pacific Propeller International

01/2013 - 03/2013

Create using Microsoft Visio new Flowcharts, Organizational Charts for Quality & Assurance Department of Aeronautics Propeller Contractor for the US Navy/Airforce/Army by meeting with all department heads to research policies and procedures, format the manual, meet again for revisions and final drafts. Submitted final draft to Department Head for review and implementation. Project Work.

 

Receptionist, Human Resource Department – HRi, Kent, WA / Hexcel

04/2013 - 04/2013

Work as a receptionist is an administrative support position as well as security guard. Checked badges of workers and created badges for visitors to the office. Work was performed in the waiting area of the business. As time allowed, processed filing for human resources department and monitored parking security cameras and operated parking entrance/exit gates.

 

 

Self Employed - Non-Profit Agency

The Joseph Dwayne Albert Foundation - WA state UBI #604 039 077

10/10/ 2013 - Present

Education and Referral service for Single Parent Households; public speakers bureau for 16 - 24-year-old youth and their families.

Self Employed - Self Published

Published Writer - Active 2008 - 2013, Titles:

1. Hell in Houston
2. Sunbeams
3. Carnal
4. Situations
5. I Remember
6. A Million Years

International - Baghdad, Iraq

Administrative Specialist - KBR/SEII - Camp Victory, Iraq, UAE

01/ 2008 – 01/2009

Expat - Administrative Specialist, LOGCAP III

Provides administrative support to the electrical department for site in Iraq.
Reorganize department ‘s technical manuals, record keeping, filing, and updates electronic databases. Maintain personnel records of all Electricians. Create and track work orders and requisitions. Conduct all weekly, monthly, quarterly, and yearly training for department employees.
Under minimal supervision, work to complete tasks in accordance with department and KBR organizational procedures. Complete all departmental archiving and document control/virtual scanning which included entire site Grounding and Bonding Packages for over 2775 buildings.
Managed and coordinated all travel, training, timesheet verification, new-hire, and demobilization for the entire department.

Temporary Staffing Agency - Robert Half International

Executive Assistant - Robert Half International

10/1995 - 04/2007

1. Bellevue, WA - PWC, Underwriting/Real Estate
2. Seattle, WA - Regence BlueShield, Physician Licensing
3. La Costa, CA - La Costa Resort & Spa - Accounting/Membership
4. Poway, CA - Compaq - Intellectual Property Legal Dept.
5. Chula Vista, CA - Goodrich Aerostructures, Accounting
6. Houston, TX - PWC, Global Human Resource Solutions
7. Houston, TX - Coopers & Lybrand, Audit Line of Service

Certificate:  Microsoft Office Specialist

 

Secretary - Barbara Bush Foundation/READ Commission/Adult Literacy, Houston, TX

01/1989 - 10/2000

Registrar for new students, facilitate classes at offsites in 4th Ward and 5th Ward locations and work with fiscal agent Houston Community College as well as maintain attendance records.

 

Executive Assistant/Office Manager - Americans for Fair Taxation - Administaff, Houston, TX

10/1999 - 09/2000

Administrative support for bi-partisan grassroots campaign for H.R. 2525.

Sponsor: Rep. Linder, John [R-GA-11] (Introduced 07/14/1999) Committees: House - Ways and Means Latest Action: House - 07/14/1999 Referred to the House Committee on Ways and Means.

 

 

Executive Assistant - Catholic Archdiocese of Galveston-Houston, Houston, TX

01/1992 - 04/1995

Office of African American Ministries, Clerical support for ALL Black Catholic Parishes in Harris County, Texas

 

Cashier/Caller - Sam’s Wholesale Club, Houston, TX

10/1983 - 11/1989

Worked in the front-end assisting customers with purchases and working in soft lines, processed inventory.

 

PBX Operator - Doctors Center Bank, Houston, TX

09/1980 - 05/1984

Answer all incoming calls, transfer callers to correct extensions, take messages.

Graduation:  Vocational Office Education - Record Keeping

 

Family Owned Mechanic Shop

Office Manager - Cullen Auto Electric Shop, 9041 Cullen Boulevard, Houston, TX 77051

11/1977 - 09/1980

Work in the family alternator and starter rebuild shop greeting all customers, answering incoming calls and processing payments.

Volunteer

1. Tukwila Human Services - Board Member
2. Seattle Public School - Board Member
3. United Way - Food Bank volunteer
4. Washington Low Income Housing Alliance – Advocate
5. Crime Survivors for Safety and Justice - Advocate

 

 

Education

LinkedIn Learning, https://www.linkedin.com/learning/

• LinkedIn Learning – Engaging Your Virtual Audience 10/2021
• LinkedIn Learning – Critical Thinking for More Effective Communication 09/2021

 

EdX, https://www.edx.org/about-us

• Harvard University – Exercising Leadership: Foundational Principles 10/2021
• Harvard University – Rhetoric: The Art of Persuasive Writing and Public Speaking 09/2021
• Columbia University – Statistical Thinking for Data Science and Analytics 08/2021
• Cornell Law – Structuring Successful Business Deals 06/2021

 

Wall's School of Insurance 2018, Bellevue, WA - Licensed Insurance Producer #988310 licinfo@oic.wa.gov

 

United States Department of Commerce Learning Center 2018, Tukwila, WA (Online) https://doc.csod.com/client/doc/

1. No Fear Act 2016-2018 03-05-2018
2. Communicating with a Cross-cultural Audience (Skillsoft) 04-26-2018
3. Field Supervisor Training Module C: Introduction to Field Supervisor Position 04-26-2018
4. Field Supervisor Training Module A: Introduction and Course Overview 04-26-2018
5. Field Supervisor Training Module B: Organizational Structure 04-26-2018
6. New Employee Safety Orientation - Census Headquarters 08-07-2018
7. Avoidance & Refusal Module - 08-18-2018
8. NCHS Confidentiality Training Safeguarding Confidential Information 2019 12-06-2018

 

Registered: 04/12/2016 11:27 Last Login: 04/29/2016 19:03

Job Type: Choice Property Code ('Corp' for corporate): WA134

Brand: Quality Additional Property Code(s): Other Title:

Field 19: User Groups: 6 Assigned Content: 128

Training Records: 13 Total Time Recorded: 1280min

Records

Code Content Title Content Category Completed Passing Score Score Time Spent (min)

SUNRISE03N Workplace Safety Employee Orientation No 75 0 276

Times Launched: 3 Content Type: Online Training Online Tracking Type: SCORM

Start Date: 04/24/2016 21:12 Last Taken: 04/27/2016 18:06 Complete Date:

 

EXPEDIATP Expedia Traveler Preference Revenue Management Yes 80 0 284

Times Launched: 3 Content Type: Online Training Online Tracking Type: SCORM

Start Date: 04/20/2016 18:27 Last Taken: 04/23/2016 16:10 Complete Date: 04/23/2016 16:31

 

CF003 Call Forwarding Training Call Forwarding Training Yes 0 80 14

Times Launched: 1 Content Type: Online Training Online Tracking Type: SCORM

Start Date: 04/16/2016 22:44 Last Taken: 04/16/2016 22:44 Complete Date: 04/16/2016 22:59

 

RFP3 RFPs Level 3 - ... Business Cases Shared Services Yes 80 100 34

Times Launched: 1 Content Type: Online Training Online Tracking Type: SCORM

Start Date: 04/16/2016 22:09 Last Taken: 04/16/2016 22:09 Complete Date: 04/16/2016 22:43

 

RFP2 RFPs Level 2 - ...ing into Lanyon Shared Services Yes 80 100 5

Times Launched: 1 Content Type: Online Training Online Tracking Type: SCORM

Start Date: 04/16/2016 22:04 Last Taken: 04/16/2016 22:04 Complete Date: 04/16/2016 22:09

 

RFP1 RFPs Level 1 - ...the RFP Process SharedServices Yes 80 100 74

Times Launched: 3 Content Type: Online Training Online Tracking Type: SCORM

Start Date: 04/16/2016 20:48 Last Taken: 04/16/2016 22:03 Complete Date: 04/16/2016 22:01

 

CPVideo Recognizing Cho...s Elite Members Choice Privileges Program Yes 0 0 10

Times Launched: 1 Content Type: Online Training Online Tracking Type: SCORM

Start Date: 04/16/2016 19:17 Last Taken: 04/16/2016 19:17 Complete Date: 04/16/2016 19:27

 

SUNRISE01V4 New Employee Orientation Employee Orientation Yes 0 92 390

Times Launched: 1 Content Type: Online Training Online Tracking Type: SCORM

Start Date: 04/14/2016 16:32 Last Taken: 04/14/2016 16:32 Complete Date: 04/14/2016 22:45

 

BadgeFAQ Badges & Leaderboards FAQ Employee Orientation No 0 0 0

Times Launched: 1 Content Type: Other Online Resource Online Tracking Type:

Start Date: 04/13/2016 22:55 Last Taken: 04/13/2016 22:55 Complete Date:

 

Sunrise02V4 Understanding Guest Service Employee Orientation Yes 0 96 131

Times Launched: 1 Content Type: Online Training Online Tracking Type: SCORM

Start Date: 04/13/2016 20:43 Last Taken: 04/13/2016 20:43 Complete Date: 04/13/2016 22:53

 

WTC2013 Welcome to Choice! Employee Orientation Yes 0 0 59

Times Launched: 3 Content Type: Online Training Online Tracking Type: SCORM

Start Date: 04/13/2016 19:34 Last Taken: 04/13/2016 20:40 Complete Date: 04/13/2016 20:27

 

GSAChecklist_QI Guest Service Agent Checklist Quality Inn No 0 0 0

Times Launched: 1 Content Type: Other Online Resource Online Tracking Type:

Start Date: 04/13/2016 19:30 Last Taken: 04/13/2016 19:30 Complete Date:

 

INTRO-EMP Why Should I Pa...tation Program? Employee Orientation Yes 0 0 3

Times Launched: 1 Content Type: Online Training Online Tracking Type: SCORM

Start Date: 04/13/2016 19:27 Last Taken: 04/13/2016 19:27 Complete Date: 04/13/2016 19:29

 

 

Holland America Group 2015

1. Workplace Violence Awareness – 07-13-2015
2. Social Media Policy Acknowledgement – 07-13-2015
3. People First: Understanding Disabilities – Corporate – 07-13-2015
4. Once-in-a-Lifetime Experiences – 08-11-2015
5. Once-in-a-Lifetime Experiences -07-14-2015
6. Imminent Threat – 06-30-2015
7. Harassment Prevention for Employees – 07-13-2015
8. Gift Order and Shore Excursion Training for Reservations – 07-13-2015
9. Five Forbidden Phrases – 07-27-2015
10. Everyday Ethics – 07-14-2015
11. Essential Elements of Internal Customer Service – 07-22-2015
12. Data Privacy and Protection: Global Edition – 07-07-2015
13. Carnival Code of Business Conduct and Ethics – 07-07-2015
14. Business Friendly Customer Service – 07-22-2015
15. Building Your Credibility – 08-13-2015

American Red Cross  - IACET

CFS Reporting – 0127619 April 17, 2012

 

Emergency Management Institute 2007 - 2012 Disaster Preparedness (Online)

https://training.fema.gov/emi.aspx

1. IS-00010.a Animals in Disaster: Awareness and Preparedness - 0.4 IACET CEU 09-20-2010
2. IS-00007 A Citizen’s Guide to Disaster Assistance - 1.0 IACET CEU 10-01-2010
3. IS-00909 Implementing Simple Activities for Everyone - 0.1 IACET CEU 01-05-2012
4. IS-00100.FWa Introduction to the Incident Command System, ICS-100 for Federal Workers 02-02-2010
5. IS-00200.a ICS for Single Resources and Initial Action Incidents, ICS-200

 

OfficeTeam Specialized Administrative Staffing 2007, Everett, WA

https://www.roberthalf.com/blog/salaries-and-skills/5-things-you-should-know-about-microsoft-office-certification

Microsoft Office Specialist - Official Certification

 

Houston Baptist University, Accounting 2000 - 2002 Employer sponsored, Houston, TX alumniassociation@hbu.edu

 

Evan Edward Worthing - High School 1984 Graduated, Houston, TX

https://www.houstonisd.org/Domain/13646

1. Vocational Office Education Graduate - Doctors Center Bank, Houston Medical Center
2. Minority Introduction to Engineering - Civil Engineering, Prairie View A&M University
3. Minority Introduction to Oceanography - Marine Biology, Texas A&M University

Ms Coletha’s Podcast

https://open.spotify.com/show/60FVhcGPNXUfG7rNpwcI

References

United States Department of Commerce

Los Angeles Regional Office

2300 West Empire Avenue, Suite 300, Burbank, CA 91504

Julie Lam, Regional Director - 818-267-1700, Los.Angeles.Regional.Office@census.gov

Letha J. Owens, Field Representative - 206-909-6835 / 818-267-1700 letha.j.owens@census.gov

Bryan Fierst, Field Representative - 614-804-1187 / 818-267-1700

bryan.p.fierst@census.gov

Maria S. Bazan, Field Representative - 206-948-6193 / 818-267-1700 maria.s.bazan@census.gov

 

Airmark Apartments

229 Andover Park E, Tukwila, WA 98188 - 206-488-0715

Property Manager - Shannon Geller airmarkapts@alliedresidential.com

 

Washington Low Income Housing Alliance

100 West Harrison St., Seattle, Washington 98119 - 206- 442-9455

info@wliha.org

John Stovall, Member Organizer

Michele Thomas, Director of Policy and Advocacy

Rachael Myers, Executive Director

 

Jimmie Holloway

Human Resources Specialist LER at U.S. Customs and Border Protection

Murrieta, California, United States linkedin.com/in/jimmieholloway

25762 Madison Ave, Murrieta, CA 92562

(951) 816-3000

Social Media

Coletha Albert Author/Speaker - Home

https://www.linkedin.com/in/mscoletha/

https://twitter.com/mscoletha?lang=en

https://www.blurb.com/user/Colethaa

Coletha Albert

https://open.spotify.com/show/60FVhcGPNXUfG7rNpwcI

Coletha.Albert@outlook.com