Martin L. Riske

25 Nina Jean Drive

West Melbourne, Fl. 32904

(321) 409-5863 Email: [email protected]

PROFESSIONAL SUMMARY

. 20 + years IT/Technical Writing professional

. Over 20 years in technical documentation, instructional design and training - full time and contract

- Computer software and hardware, pharmaceutical, financial, ecological sciences

. 22 years as a computer instructor - programming, operating systems, and various intro classes on Microsoft products

-  Legacy and PC environments, networking and telecommunications

-  Multimedia (CBT, IVI, Linear Video)

TECHNICAL SUMMARY

. MS Office Suite products; WordPerfect; Adobe Acrobat; RoboHelp; Snagit; SharePoint; HTML; COBOL;  Dropbox; IBM  Assembler; Basic; “C”, RPG, FORTRAN, Agile and VISIO

-  IBM MVS/ESA, VSE/ESA, VM, MS Windows, UNIX, AIX

EXPERIENCE

Data Management

Senior Technical Writer/Consultant

                                                                                                                                                July 2017 – Present

Report to the CEO and Operations Manager. Duties include, but not limited to:

• • Create/Modify the WebReads user manual for the National Library System (NLS) - U.S. Government
  • Modify and assist in creating Business Proposals based on RFP’s and RFI’s for the CEO of Data Management

• Create/Modify additional documentation for various departments as requested

EXPERIENCE:                                                                                                                  June 2012 – October 2012

All Points Logistics (Contract for URS/ISC at KSC)                                         March 2013 – June 2013

Senior Technical Writer/Consultant

Report to the Branch Manager: FSEU O&M Division – Maintenance Management Support.

Duties include, but not limited to:

• Converting existing utility procedures to new, current procedure template
• Converting Legacy OMIs into Job Plans for upload into Maximo
• Proof read/Edit revised Preventive Maintenance Job Plans for submittal into Maximo

Documents are also reviewed for accuracy, consistency and readability.

EXPERIENCE:                                                                                                                  November 2011 – June 2012

All Points Logistics (Contract for Saab Training USA)

Senior Technical Writer/Business Analyst

Report to the Saab Training USA Acctg/HR/FSO at Saab Training USA in Orlando

Worked independently to produce the following:

• The design and creation of new templates or modification to existing templates for the development of internal Saab training USA processes
• Develop company policy statement and program components
• Create a Safety and Health Program Manual composed of over 50 different elements
• Worked closely with the Safety and Health Manager to create and organize Safety and Health data in accordance with OSHA requirements for Saab Training USA’s Safety and Health program
• Document Requisitions and Purchasing, Receiving, Accounts Payable and Receivables group procedures for internal training using the Deltek Costpoint Accounting system
• IT department system documentation
• OSI 9000 compliance

EXPERIENCE:                                                                                                                  April 2011- July 2011

Ranstad Corporation (contract work for HSBC) – Financial

Senior Technical Writer – Brandon Florida

Create, update and maintain several hundred procedural and policy documents for the Servicing, Strategy, and Commissions department at HSBC. Work closely with corporate and legal to define and tune company wide financial policy documentation that includes bankruptcy, foreclosure, and litigation procedures.

EXPERIENCE:

Aerotek Corporation (contract work for EG&G)                                                    July 2010 October 2010

Technical Writer – Kennedy Space Center (KSC)

Under contract for EG&G, I was directed to modify, create, and maintain over 200 Operations and Maintenance Instruction manuals (OMIs) for NASA working with a writing team of 5 under tight deadlines in the Safety and Emissions Assurance group (Quality).

These documents were converted from non-compliant status into compliance with NASA document standards. New templates, troubleshooting guides, and style definitions were created.  Some of the categories included:

• Support Facilities
• Propellants
• Life Support

15 documents were also modified or created for the IT security department in July of 2010 to be compliant for an upcoming audit. I worked alone on these documents.

EXPERIENCE:

AESAgriVerde/Climate Solutions                                                                                                                                               

Climate Solutions Analyst/Senior Technical Writer                                                          April 2007 to 2010

Responsibilities include: Plan, write, format, and edit documentation including UN Project Design Documents (PDDs), UN Monitoring Reports, O&M manuals, user's guides, procedures, work instructions, installation guides. Also responsible for supplemental job aides, workflows, intranet content, and other information products for release online and as hard copy.  Ensure clarity, completeness, technical accuracy and usability of all documentation produced.  Adhere to all established style guidelines, procedures, and schedules. Manage multiple documentation projects and project components.

EXPERIENCE:

AgCert                                                                                                                                                                                 

Senior Technical Writer                                                                                                           December 2006 to April 2007

Responsibilities include: Plan, write, format, and edit documentation including UN Project Design Documents (PDDs), UN Monitoring Reports, O&M manuals, user's guides, procedures, work instructions, installation guides. Also responsible for supplemental job aides, workflows, intranet content, and other information products for release online and as hard copy.  Ensure clarity, completeness, technical accuracy, and usability of all documentation produced.  Adhere to all established style guidelines, procedures, and schedules. Manage multiple documentation projects and project components.

This and the above positions require proficiency using the following software tools: MS Office Suite, Visio, SharePoint, and Adobe Acrobat.  The similarities in jobs descriptions are the result of the companies merging.

EXPERIENCE:

DRS Tactical Systems                                                                                                                                                                     

Technical Writer                                                                                                                 January 2005 to October 2006

Create Assembly Documents (AD’s) working closely with Mechanical Engineers (ME) on various projects. These documents are procedural in nature and contain step-by-step written instructions, schematics, and photographs for shop assemblers to assemble a given military communications product on an assembly line.  This included using the Agile data base

.       Created a document on how to create an Assembly Document (AD)

.       Created/maintained hundreds of manufacturing Assembly Documents

.       Completed numerous Labor Estimates for the Accounting Department

.       Created several presentations for ME training classes

EXPERIENCE:

TECHNICAL SUMMARY:

Operating systems

Microsoft WINDOWS, DOS, UNIX, AIX, MVS/ESA, VM/ESA, VSE/ESA, Z/OS

Other systems and subsystems:

DEC/VAX, VSAM, NETVIEW, JCL, POWER, JES, CICS, IMS

PC software

WORD, EXCEL, WORKS, WordPerfect and WordPerfect for WINDOWS, LOTUS 1-2-3, Icon Author and the Phoenix authoring system for the Micro and Mainframe environment, RoboHelp, HTML, Adobe Acrobat, VISIO, PowerPoint, MS Outlook, SharePoint, Snagit.

Languages

Assembler, COBOL, FORTRAN, BASIC, 'C', PowerHouse.

Hardware

IBM 3081, 3083, 4341, 4381, 309X, ES/9000, IBM PC

APPLICATION EXPERIENCE:

Banking                 Marketing             Eco Sciences

Financial               Sales                       IT

Pharmaceutical    Telecommunications

EDUCATION:

College of Dupage, Glen Ellyn, Illinois                                                           Illinois Benedictine College, Lisle, IL

A.A.S. in computer science                                                                               B.S. in computer science

George Williams College and many additional company supplied courses in computer technology and instructional design.