Award-winning and veteran-owned relocation company headquartered in Lorton, Virginia, seeks full-time Field Trainer/Quality Control Inspector with excellent organizational and leadership skills to train employees and assess performance both in-house and in the field. As a Field Trainer/Quality Control Inspector your responsibilities include, but are not limited to, the following:

• Works closely with Operations Department to coordinate on-site quality control inspections and provides remedial training and/or counseling sessions to employees who exhibit substandard performance
• Evaluates employee performance to produce customer satisfaction scores in accordance with company standards
• Conducts time in motion studies to ensure packing and loading crews are working at an acceptable pace without sacrificing the quality of work performed
• Upholds and enforces various regulations and corporate policies/procedures for compliance
• Documents and maintains records of quality control inspections and employee performance assessments
• Coaches and mentors employees to continually improve and grow with the company
• Interacts with customers and employees to elicit a positive relocation and work experience
• Demonstrates and trains employees on proper packing, moving, customer service, and driving techniques
• Analyzes records to identify trends concerning employee performance, customer satisfaction, and safety and takes action to continually improve results

NOTE: This is a physically demanding and hands-on training position which incorporates both field instruction to household goods movers and quality control inspections at various job sites throughout the metropolitan area.

Requirements:

• A valid CDL A driver’s license (or the ability and motivation to obtain one)

• Familiarity with DOT regulations
• 2+ yrs experience in the household goods (HHG) and/or relocation industry
• Demonstrated training experience along with strong interpersonal and organizational skills
• A positive, leadership-oriented attitude with an ability to motivate others
• Ability to lift 50 lbs. without assistance
• Drug free with no criminal history
• Reliable transportation to/from work at our Lorton, VA facility (NOTE: Position is located in Lorton and we are NOT metro accessible)

We offer a competitive compensation package along with full benefits (including health/dental insurance, 401(k) with employer matching, paid leave, and tuition reimbursement), professional development and excellent promotional opportunities for motivated individuals! For consideration and to get your career moving, APPLY TODAY!

E.O.E.