Remotely acted as head of the External Relations department overseeing department budget and employees. Developed and implemented a detailed marketing and communications strategic plan ensuring a 5 to 10% quarterly increase in likes, followers, shares, and re-tweets. Coordinated full training of proper social media protocol for a staff of 100 personnel and developed a social media handbook for further guidance. Managed all community relations and ensured all inquiries were responded to and escalated as necessary. Created and revised all press releases announcing all major school events and information. Functioned as the strategic public relations advisor to the CEO and maintained all media relationships. Supervised the Communications Specialist ensuring quarterly goals were consistently met through mentoring and training.

Developed and implemented a social media strategy to build a reputable online brand. Re-branded and launched all social media channels with an average 15% monthly engagement increase. Remodeled, analyzed, and reviewed all social media analytics reporting model to increase reporting effectiveness. Launched social media strategies to promote new singles and upcoming performances. Designed and maintained all multimedia assets to strengthen client’s public image, reputation and brand awareness. Conceptualized the Marketing & Communications, and Public Relations strategic plan to be implemented in phases. Oversaw all public relations activities and communications including press releases, social media, band literature, calendar of events, announcements, and media kits. Established and nurtured relationships with local and state-wide media, entertainment venues, and booking agents. Developed a Marketing and Street Support Internship initiative and training protocol.

Expert management of calendar and schedule for the Chief Executive Officer. Coordinated all executive level administrative support for staff of eight. Provided internal and external communication support, project coordination and outreach activities on behalf of the CEO. Managed Development Database recording all incoming donations and generate thank you letters. Lead for Community Relation Coordinator for fundraising and new business ventures. Oversaw all logistics for Executive Board Committee and Board of Director meetings and events. Expertly coordinated all logistics for special events throughout the year. Acted as Programs Assistant by tracking and maintaining program reports, invitation lists, Attendee and VIP lists, meeting correspondence, etc.

Provided leadership of all pre-production, production, and post-production aspects of film projects, using occupational experience to elevate the organization’s perception. Managed extensive photo, video and audio development. Conceived and acted as Project Manager for the Digital Asset Management System Implementation. Subject Matter Expert for the company wide Image Attribution and Vetting process. Developed best-in-class webcasts, podcasts, webinars and other multimedia materials. Maintained the company’s digital asset library including uploading new assets to system to ensure compliance with all licensing agreements, creating and overseeing a new cataloging system for multimedia assets, controlling access and permission administration for all digital assets; and managing all licensed content, software and vendor relationships

Supported more than 50 main Vendor accounts through electronic collaboration and correspondence. Selected numerous auction items from different vendors to market daily. Developed and released an average of ten carefully crafted emails daily to support each vendor and drive conversion, sales, and ultimately revenue. Edited complex HTML code to create successful consumer-facing email campaigns. Created weekly and quarterly reports highlighting success of campaigns and enhanced campaigns based on findings.

Created and edited videos and slide shows to be shown in USO centers worldwide and communal areas. Developed, coordinated, published, and archived photo books to support all USO incentives. Maintained and disseminated a user-friendly training module for all new employees. Performed skilled photo, video and audio editing to enhance the USO's professionalism and presence. Provided guidance and materials to producers of films and shows featuring the USO to ensure first-class representation. Acted as Project Manager for the USO Pentagon Exhibit project, delivering highly-regarded product. Carefully maintained oversight and access administration of the USO’s digital asset library.

Provided expert management of all schedules and calendars for six principals.
Carefully arranged all professional travel arrangements for a staff of 20+ employees. Expertly reviewed, processed and submitted all employee expense reports and vendor invoices for reimbursement.
Provided detail oriented and executive level administrative support to all staff. Acted as HR Liaison with the corporate office in NYC.

Sourced candidates; performed detailed reference checks; hired and trained new employees. Reviewed and reformatted all resumes for Government and Commercial industry. Managed timesheets for employees in several Government client sites.
Maintained the schedule for 10 employees working at a Government Appointment Center. Coordinated all professional travel itineraries for all government contractors.

Coordinated and determined locations and all logistics for a nationwide training for Sprint and Mobile Access.
Managed all schedules and calendars for four Directors in the Custom Network Solutions Department. Coordinated all professional and private travel itineraries including rental cars, lodging, and ground to air support.
Generated weekly and quarterly reports highlighting future sales opportunities. Coordinated all logistics for meetings including correspondence, presentations, and catering.
Asisted the Contracts Administrator in processing all incoming Contracts.

Managed all schedules and calendars for two high level Executives. Drafted, researched, formatted, typed, and collated a myriad of correspondence for a Staff of 180 personnel. Trained all new employees on administrative procedures and Executive Staff protocol.
Coordinated all professional and private travel itineraries to include rental car, lodging, and ground to air support.
Provided and tracked financial data for all matters concerning travel including reimbursement. Edited and tracked all Personnel Award Recommendations.